Question 1

what is shoppin'?

Accepted Answer

shoppin' is an ai-powered fashion app that turns any outfit photo into shoppable products. snap or share an image, and our vision model finds matching pieces from across the web. you can try them on virtually, generate outfit ideas with ai, and order custom-made versions hand-finished by women artisans in india. 🤍

Question 2

how do i find an outfit from a photo?

Accepted Answer

open flatlay, upload or share an outfit photo, and shoppin's ai detects every garment in the frame — top, bottoms, shoes, accessories. each detection shows shoppable matches with prices, the original source, and similar styles. it works on instagram screenshots, pinterest saves, runway shots — anything you can drop in.

Question 3

what is ai visual search for fashion?

Accepted Answer

ai visual search lets you find clothes using an image instead of words. shoppin's lookup compares your photo against millions of products and surfaces the closest matches and similar styles. it understands silhouette, colour, fabric, and pattern, so the results actually look like what you uploaded.

Question 4

how does virtual try-on work?

Accepted Answer

upload a full-body photo of yourself once, then try on any product on shoppin' by tapping try-on. our ai preserves your face and body while rendering the garment as if you were wearing it. great for sanity-checking fit and styling before you commit to ordering.

Question 5

can ai generate outfit ideas for me?

Accepted Answer

imagine on shoppin' lets you describe a look in words — 'coastal grandma in beige linen', 'y2k mini with chunky boots' — and ai generates outfit ideas with matching shoppable pieces. great for moodboards, occasions, or whenever you want inspiration before you start searching.

Question 6

how is shoppin' different from pinterest?

Accepted Answer

pinterest is for collecting inspiration; shoppin' is for acting on it. drop a pinterest pin into shoppin' and we identify every garment in the image, find shoppable matches, and let you try them on virtually — turning aesthetic boards into actual purchases.

Question 7

do you increase price?

Accepted Answer

no, we maintain transparent pricing. the prices you see are the final prices with no hidden markups.

Question 8

what is the convenience fee?

Accepted Answer

we charge no convenience fee. what you see is what you pay — always.

Question 9

what about delivery fees?

Accepted Answer

delivery is completely free on all orders. no conditions, no minimums.

Question 10

how does shoppin' fulfil orders?

Accepted Answer

every order is custom made just for you. we source top quality fabrics and each piece is hand-finished by skilled women artisans in india — ensuring authenticity, care, and craftsmanship in every piece.

Question 11

how do returns and exchanges work?

Accepted Answer

every piece is custom made just for you, so we don't hold ready stock and can't offer standard returns or exchanges.

since each piece is custom made to the size you signed off on, we can't take it back if it arrives undamaged and within that approved size range. once we begin making it, the fabric, time, and craft of our makers are already invested in your specific order.

but, if your product arrives damaged, we'll issue a full refund, no questions asked. just share a short unboxing video showing the issue. you keep the product either way. 🤍

Question 12

are delivery times longer?

Accepted Answer

we start making your order as soon as it's confirmed. since every piece is custom made with care, it takes around 15–20 days to reach you — because good things take time. 🤍