contact us
we'd love to hear from you. whether you have a question about an order, need help with a return or refund, or just want to share feedback, our team is here to help.
customer support
for anything related to your order (placing it, tracking it, cancellations, damaged items, refunds) or for general questions about shoppin', email us and we'll get back to you as soon as we can.
email: support@shoppin.app
phone: +91 76170 41566
support hours: monday to friday, 11:00 am to 8:00 pm ist
we aim to respond to most queries within 1–2 business days. if you're writing about a specific order, please include your order number so we can help you faster.
privacy & data requests
for questions about your personal data, or to exercise your privacy rights under applicable law (such as access, correction, or deletion), email us with "privacy / DPDP query" in the subject line:
email: support@shoppin.app
grievance officer
in accordance with india's information technology act, 2000, the consumer protection (e-commerce) rules, 2020, and the digital personal data protection act, 2023, you can reach our grievance officer at:
officer name: mr. shlok bhartiya
designation: ceo & grievance officer
email: support@shoppin.app (subject: "grievance")
hours: monday to friday, 11:00 am to 8:00 pm ist
registered office
SHOPPIN' COMMERCE TECHNOLOGIES PRIVATE LIMITED
7th floor, JMG Towers, 870, near trident hotel, phase v, udyog vihar, sector 19, gurugram 122016, haryana, india
shoppin' is fashion made just for you, and that includes how we treat your questions. reach out anytime.